Storage Membership FAQ
What is the Storage Membership service?
Our Storage Membership allows clients to securely store their Will in our fireproof safes for a yearly fee, ensuring it remains protected and easily accessible when needed.
How much does the Storage Membership cost?
The cost varies depending on the plan, but we offer competitive yearly rates. Please contact us for detailed pricing information.
Where is my Will stored?
All documents are stored in our waterproof and fireproof safes located in a secure facility.
Can I update my stored Will if I make changes?
Yes, you may submit an updated Will at any time. We will securely replace the previous version in our storage and return the old document for destruction.
How do I access my stored Will when needed?
Upon your request (or by your designated executor after verification), we will retrieve and provide your Will securely.
What happens if I don't renew my Storage Membership?
If your storage membership lapses, we will reach out to you to update your payment information. If we cannot reach you, we will return your Will to your last known shipping address and will notify you before taking any action. See our terms and conditions for full details.
Is my Will kept confidential?
Yes, we maintain strict confidentiality. Only you, authorized personnel, and your executors (after your passing) will be granted access to your Will, and we follow stringent privacy protocols.
Can I store other important documents besides my Will?
You may also store your letter of wishes and list of assets alongside your Will at no additional cost. Contact us for special requests beyond that.
How do I sign up for the Storage Membership?
You can join our Storage Membership from your home dashboard after logging in or while checking out for one of our Will services.
What if I need to cancel my membership?
You can cancel anytime, and we will return your Will (subject to shipping fees) or arrange for its secure disposal per your instructions. See our terms and conditions for full details.